Complaint handling Training for compliance teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Complaint handling training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct Complaint handling training for compliance teams, and you're probably wondering how to make the session fun and engaging. Let's dive into a few cool ways to make this happen.
Put Your Audience on the Map with Magic Maps
Break the ice by asking everyone where they're from, or flip the script and let them highlight a city they think handles complaints really well. Seeing their locations pop up on a real-time map is always a winner!
Gauge Their Knowledge with Rating Polls
Kick off with a quick rating poll to find out what everyones current knowledge level is on Complaint handling. Not only does this help you tailor the session, but it also gets everyone involved right from the start!
The Power of Words with Wonder Words
Let's see how everyone feels about Complaint handling training. Are they excited, intimidated, or a bit fearful? A live word cloud reveals real-time feelings in a super visual and engaging way.
Bring Complaints to Life with Talking Tiles
Get people talking by asking how Complaint handling impacts their job role. As responses fall like Tetris tiles, suddenly its not just words-its a dynamic conversation!
Harness Interest with Power Polls
Use a poll to find out what aspect of Complaint handling people are most curious about. Is it quick resolution techniques or empathetic listening skills? This gets them thinking and sharing!
Let Fate Decide with Spinner Wheel
Feeling adventurous? Ask for a volunteer to unmute and share an example, but leave it to the Spinner Wheel to decide who gets the spotlight. Its fun and sets the stage for spontaneous interaction.
Knowledge Checks with Quizzes
Create a fun quiz around common Complaint handling scenarios. Just one correct answer allows you to clarify misconceptions and spark discussions.
Gauge Their Knowledge with Rating Polls
Kick off with a quick rating poll to find out what everyones current knowledge level is on Complaint handling. Not only does this help you tailor the session, but it also gets everyone involved right from the start!
Streamlined Queries with Q&A
With StreamAlive handling questions from the chat, you dont need a separate Q&A box to track them. Address everyones queries without breaking your flow.
Measure Engagement with StreamAlives Analytics
Once the session wraps up, check out the analytics to see what worked best. Discover who was most engaged and share interaction insights with your team on Teams or via Email.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Complaint handling
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
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Interactions in action
(it's free)
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