Break the ice by asking your audience 'What's the toughest location you've worked on a claim?' and let StreamAlive's Magic Maps plot these onto a real-time map. It's a fun way to visualize the shared experiences across the globe!

Kick things off by finding out what everyones current understanding of complaint handling is. Ask: 'On a scale of 1-5, how confident are you in resolving claims efficiently?'

Ask your team to describe how they feel about complaint handling in one word. Are they 'Excited', 'Nervous', or 'Challenged'? Watching these words form into a word cloud in real-time can be enlightening!

Ask people what impact complaint handling has on their job role. Let their detailed answers become a captivating mosaic of insights and experiences, just like falling Tetris blocks.

Run a poll to discover the aspects of complaint handling that intrigue them most. Choices could include 'De-escalation tactics', 'Documentation efficiency', or 'Customer satisfaction'.

Need a volunteer to share an experience or tip? Use the Spinner Wheel to randomly choose someone to unmute and share their thoughts.

Pose a multiple-choice question like, 'Which is the first step in handling an irate customer?' to keep everyone sharp and ready.

Kick things off by finding out what everyones current understanding of complaint handling is. Ask: 'On a scale of 1-5, how confident are you in resolving claims efficiently?'

StreamAlive picks up questions directly from the chat, eliminating the need for a separate Q&A box. It's perfect for ensuring no question is left unanswered.

See how your presentation kept the audience engaged, who were the top contributors, and even share those results with your team on Teams or Email.