Custom AI Training for customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Custom AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
So you've been tasked with conducting Custom AI training for customer service teams. You want to keep your session lively and engaging, right? Let's jump into how you can make that happen!
Magic Maps: Setting the Stage
Start your training session by putting your audience literally on the map with Magic Maps. Ask participants where they're joining from or what dream destinations they'd visit. It sets a fun tone, gets everyone participating, and gives you a neat visual of where everyone's at.
Rating Polls: Gauge the Knowledge
Use Rating Polls right at the start to find out how much your participants already know about Custom AI. Just ask them to rate their current understanding on a scale from 1 to 5. It's fast, easy, and gives you real-time feedback on where to focus.
Wonder Words: Emotional Pulse Check
Find out what your audience really thinks about Custom AI training by using Wonder Words to generate a word cloud. Do they feel excited or a bit intimidated? Get a snapshot of the room's sentiment instantly!
Talking Tiles: Impact Discussions
Engage your audience with Talking Tiles by asking them how Custom AI has impacted their job roles. Their responses will create a visually dynamic display, perfect for sparking more in-depth discussions.
Power Polls: Digging Deeper
Use Power Polls to dig deeper into what people want to know more about regarding Custom AI. Offer them options: Deployment, Troubleshooting, Best Practices - let them choose!
Winner Wheel: Volunteer Roulette
Turn the spotlight on your audience with a twist! Use the Winner Wheel to choose a volunteer to answer questions or share insights. Its a spontaneous way to keep everyone on their toes and engaged.
Quizzes: Test and Teach
Spice things up with a quiz! Throw in a multiple-choice question about Custom AI functions where only one answer is correct. It's a great way to reinforce learning while keeping things playful.
Rating Polls: Gauge the Knowledge
Use Rating Polls right at the start to find out how much your participants already know about Custom AI. Just ask them to rate their current understanding on a scale from 1 to 5. It's fast, easy, and gives you real-time feedback on where to focus.
Quick Questions: Seamless Q&A
Forget the clutter of multiple screens! StreamAlive makes tracking audience questions a breeze during your session by picking them right out of the chat. Keep your Q&A seamless and smooth.
Analytics: Engagement Insights
After your session, dive into analytics to see who was really tuned in and which parts of your presentation captivated the audience most. Share these insights easily with your team and make your next session even better!
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Custom AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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