Virtual Instructor-led Training

Customer service Training for asset managers

StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).

Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more

Works inside your existing PowerPoint presentation

Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions

AI generates audience interactions for you

Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!

Built to work with MS Teams and Zoom

Native apps for Teams and Zoom so you never have to leave your existing workflows

No QR Codes

Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team

StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Customer service training for asset managers and you want to make the session fun and interesting. Lets see how to make that happen!

Magic map

Map Magic: Put Your Audience on the Map!

Kick things off by seeing where everyone is joining from. Use Magic Maps to ask: 'Where are you joining from today?' It's like a global roll call that makes everyone feel part of an exciting, connected world.

Ratings Poll

Gauge the Room: Customer Service Knowledge Check

Find out your audience's existing knowledge by asking them to rate their understanding of Customer service on a scale of 1 to 5. It's super insightful and sets a baseline for your session.

Word Cloud

Vibe Check: Word Cloud Excitement

Capture your audience's feelings towards Customer service training with Word Clouds. Ask: 'Whats the first word that comes to mind when you think of Customer service?' Its a fun way to see the groups initial thoughts!

Talking Tiles

Impactful Insights: Talking Tiles

Launch the Talking Tiles and ask attendees to share how Customer service impacts their role. Their responses will dynamically stack on the screen - it's engaging and visually entertaining!

Poll

Curiosity Check: Explore Their Interests

Find out which Customer service elements intrigue your audience the most with a Poll. Ask them to choose between topics like conflict resolution, communication skills, or customer retention.

Spinner Wheel

Volunteer Roulette: Spinner Wheel Fun

When you need a volunteer to share thoughts, let the Spinner Wheel decide who unmutes. It's random, but adds a playful twist to volunteering!

multiple choice

Knowledge Boost: Customer Service Quiz

Pose a multiple-choice question on Customer service policies with only one correct answer. It's a dynamic way to test and energize your audience!

Rating Poll

Gauge the Room: Customer Service Knowledge Check

Find out your audience's existing knowledge by asking them to rate their understanding of Customer service on a scale of 1 to 5. It's super insightful and sets a baseline for your session.

Q&A

Effortless Interactions: Q&A

StreamAlive seamlessly picks questions from the chat; no need for a separate Q&A box! Its as easy as having a conversation with clarity and focus.

Analytics & Reports

Audience Radar: Analytics Insight

Post-session, check how well your training resonated. Discover top-engaged participants and share insights through Teams or Email, keeping the learning momentum alive!

Use StreamAlive in all your training sessions

StreamAlive isn’t just for

Customer service

training,

it can also be used for any instructor-led training session

Explore similar traingin ideas: unlocking the potential of StreamAlive

See how StreamAlive transforms live training with engaging events and interactive sessions across industries.

See StreamAlive's
Interactions in action
(it's free)