Get things rolling with Magic Maps by asking, "Where in the world are you joining us from?" It's a great way to break the ice and see how diverse your crowd is!

Use Rating Polls to discover your audience's current level of expertise in Customer Service. Simple question: On a scale from 1 to 10, how familiar are you with our service process?

Want to know the vibe? Use a Wonder Words cloud to ask: "How do you feel about improving Customer Service skills?" Words like excited or anxious will pop up prominently.

Curious about your trainees' thoughts? Ask them how essential Customer Service is in their roles, and watch the responses cascade down the screen like a conversation starter.

Using Power Polls, inquire about which Customer Service areas need more focus. "What aspect are you keen to learn more about - communication, conflict resolution, or empathy?"

Need a brave volunteer to share their thoughts? Use the Winning Wheel to pick someone at random - it keeps the suspense alive and encourages participation!

Throw a Customer Service scenario question out there! "What's the best way to handle a difficult client, A, B, or C?" Reveal the answers and unpack the whys.

Use Rating Polls to discover your audience's current level of expertise in Customer Service. Simple question: On a scale from 1 to 10, how familiar are you with our service process?

Say goodbye to missing questions with StreamAlives Q&A feature. Its all picked up from the chat - no need to juggle different boxes!

Peak into how your session resonated with the audience. Find your top fans, get detailed interaction reports, and share your successes via Teams or Email.