Break the ice, kick things off, and put your audience on the map. Use Magic Maps to ask attendees where they're joining from or about their dream travel destinations. This not only kicks off your session on a fun note but also lets participants see their colleagues' locations globally-a great way to build community.

Find out what everyones knowledge of customer service is. Are they confident experts or just dipping their toes in the water? Using Rating Polls, you can get a quick snapshot of the group's current understanding or interest levels and tailor your session accordingly.

How do people feel about customer service training? Excited? Intimidated? Use Wonder Words to capture the mood of the group in real-time, helping you adjust your approach or address concerns instantly.

Ask people what impact customer service has on their job role. Talking Tiles turns these responses into an animated visual experience, highlighting diverse views and showcasing the importance of customer service in different contexts.

Find out what aspect of customer service people want to know more about. Do they wish to focus on conflict resolution, communication skills, or something else? Power Polls help you easily gather this information and shape your training agenda.

Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak. Use the Spinner Wheel to randomly select participants, adding a layer of excitement and spontaneity to your session.

Ask the audience a multiple-choice question about customer service where only one answer is correct. This not only checks their knowledge but also reinforces learning points, ensuring they stick around long after the session ends.

Find out what everyones knowledge of customer service is. Are they confident experts or just dipping their toes in the water? Using Rating Polls, you can get a quick snapshot of the group's current understanding or interest levels and tailor your session accordingly.

StreamAlive picks up questions directly from the chat, no separate Q&A box required. This seamless integration ensures no question goes unanswered, keeping the session interactive and focused.

See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions on Teams or Email. StreamAlives analytics provide you with the insights needed to refine future sessions, ensuring continual improvement in engagement.