Break the ice by asking attendees, "Where in the world are you joining us from?" This gives a sense of community and can get people excited about the session. Use this to help people feel more connected by showing them on the map.

Get a better idea of your audiences current understanding of customer service. Ask them to rate their knowledge of customer service on a scale from 1 to 5. This helps you tailor your session to the audience's needs.

Discover the room's vibe by asking, "How do you feel about customer service training?" Watch as words like 'excited,' 'curious,' or 'nervous' come to life in a colorful word cloud.

Dive deeper into the session by asking, "How does customer service affect your role?" Participants can share their experiences, which will appear as animated tiles on the screen-making it visually engaging.

Quickly discover which topics your audience is most interested in. Run a poll asking, "What's the one thing you wish to learn about customer service?" It'll help focus on areas that matter most to them.

Encourage interaction by asking for a volunteer to unmute and share their thoughts, but make it fun by letting the Winner Wheel decide who gets the spotlight!

Make learning interactive by asking a quiz question like, "What's the most important aspect of customer service?" Use StreamAlives quiz feature to see who gets it right and who might need a little more information.

Get a better idea of your audiences current understanding of customer service. Ask them to rate their knowledge of customer service on a scale from 1 to 5. This helps you tailor your session to the audience's needs.

StreamAlive automatically pulls questions from the chat as you speak-no need for the audience to switch to a Q&A box. This way, you can focus on answering without missing a beat!

Once your session wraps up, use StreamAlives analytics to see what part of your presentation clicked most. You'll find out who engaged the most, so you can tailor future sessions even better and share insights through email.