Customer service Training for internal audit teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct Customer service training for internal audit teams and you want to make it engaging and memorable. Let's see how StreamAlive can help you rock that session!
Put Your Audience on the Map
Break the ice with Magic Maps by letting everyone share where they are joining from, or add a twist with something like, 'Share a place on earth you've audited and loved!'
Gauge Their Knowledge Level
Start off with a Rating Poll to find out how much they know about Customer service. Ask something like, 'On a scale from 1-5, how confident are you in handling customer service issues?'
Capture the Buzz
Get a feel for the room using Wonder Words: 'In one word, how do you feel about Customer service training?' Let the emotions flood in and see which ones stand tall.
Dive into Impact
Use Talking Tiles to ask, How does Customer service impact your role? and watch their answers create a beautiful cascade of insights.
Zero in on Their Curiosity
Use a Power Poll to ask, 'Which aspect of Customer service would you like more training on?' You'll get instant feedback to shape your focus.
Engage with the Unexpected
The Spinner Wheel is your fun way to pick who shares their thoughts next. Ask for a volunteer, spin the wheel, and let destiny decide!
Spot-Check with Fun Quizzes
Pop a Quick Quiz into the session, like 'Which of these is not a key Customer service skill?' and keep everyone on their toes!
Gauge Their Knowledge Level
Start off with a Rating Poll to find out how much they know about Customer service. Ask something like, 'On a scale from 1-5, how confident are you in handling customer service issues?'
Effortless Question Handling
StreamAlive's Q&A feature captures questions directly from the chat, no need for separate tools. It's a breeze to address concerns without breaking the flow.
Wrap Up with Insightful Analytics
After your session, dive into StreamAlive's analytics to see engagement levels, identify top contributors, and share outcomes via Teams or Email. Perfect for refining future trainings!
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Customer service
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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