Customer service Training for new account executives
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Customer service training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
You've been asked to conduct Customer service training for new account executives and you want to make the session fun and interesting. Let's see how to make that happen.
Map Magic
Break the ice, kick things off, put your audience on the map by asking, "Where in the world are you dialing in from today?" Watch as your participants light up the map with their locations, creating a visual connection that sets the tone for an engaging session.
Knowledge Check Kin and Yang
Find out what everyone's knowledge of Customer service is. Use a quick rating poll to have participants rate their understanding of customer service concepts from 1 to 5. It's a neat way to gauge where everyone stands and tailor your session accordingly.
Feeling Cloud
How do people feel about Customer service training? Excited? Intimidated? Scared? Fearful? Dismissive? Use a word cloud to let participants describe their feelings in one word, and watch the emotions form a visual mosaic.
Customer Service Impact Tiles
Ask people what impact Customer service has on their job role. Their detailed responses cascade down the screen as talking tiles, revealing diverse perspectives and sparking meaningful discussions.
Service Curiosity Poll
Find out what aspect of Customer service people want to know more about. Use a poll to crowdsource topics of interest, ensuring your training hits the right notes with your attendees.
Volunteer Spinner
Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak. Spin the wheel and let the randomness add a fun twist to participation.
Customer Service Quiz Time
Ask the audience a multiple choice question about Customer service where only one answer is correct. Its a playful way to reinforce learning and keep everyone on their toes!
Knowledge Check Kin and Yang
Find out what everyone's knowledge of Customer service is. Use a quick rating poll to have participants rate their understanding of customer service concepts from 1 to 5. It's a neat way to gauge where everyone stands and tailor your session accordingly.
Quick Questions, Quick Answers
StreamAlive picks up questions directly from the chat, no separate Q&A box required. It ensures no question goes unnoticed while maintaining a smooth flow.
Engagement Insights
See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions on Teams or Email.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Customer service
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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