Break the ice, kick things off, put your audience on the map - literally! Start your session by asking participants, Where in the world are you joining us from today? Use Magic Maps to showcase the locations on a map. Or mix it up by asking, What's a dream destination youd visit if you could teleport right now? Its a fun way to make everyone feel connected and valued.

Find out what everyones knowledge of Customer service is with a quick rating poll. Ask them to rate their current understanding of 'excellent customer service' on a scale of 1 to 5. The visual feedback gives you a sense of where they're standing and how much depth you might need to dive into certain topics.

How do people feel about Customer service training? Excited? Intimidated? Scared? Curious? Use a Wonder Words cloud to get a pulse on your audiences emotions. Ask a simple question like, Whats your current mood regarding todays session? Its an insightful way to address any apprehensions upfront and tailor your approach accordingly.

Curious about the impact of stellar customer service on their job role? Have everyone share their experiences or stories on how exceptional service made a difference. As messages pile up dynamically as talking tiles, it visually represents how service impacts them personally-making it relatable and engaging.

Find out what aspect of Customer service people want to know more about. Use Power Polls to pose a question like, Which area needs more emphasis: communication skills, empathy, problem-solving? Tailor your content based on their immediate needs-talk about targeted training!

Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak! The Winning Spinner Wheel not only makes participation random and fun, but it also breaks the ice even further, encouraging spontaneous interaction throughout the session.

Spice up your session with an interactive quiz by asking a multiple-choice question regarding best practices in Customer service. Only one answer is correct, prompting focus and active participation. Its an engaging tactic to consolidate learning and measure understanding.

Find out what everyones knowledge of Customer service is with a quick rating poll. Ask them to rate their current understanding of 'excellent customer service' on a scale of 1 to 5. The visual feedback gives you a sense of where they're standing and how much depth you might need to dive into certain topics.

StreamAlive picks up questions directly from the chat, no separate Q&A box required. Handle queries seamlessly as they come, foster a free-flowing interaction, and ensure no question goes unanswered-adding immense value to your sessions experience.

See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions on Teams or Email. It's a great way to refine your future sessions and highlight success stories!