Kick off the session by having everyone share where they're joining from. Use Magic Maps to display everyone's location on a fun, interactive earth map. This not only breaks the ice but also visually connects the participants, setting an engaging tone from the get-go.

Want to gauge your audience's knowledge about Customer service? Set up a quick Rating Poll and find out how confident everyone feels on a scale of 1-10. This gives you instant insights into where to steer your training focus.

Lets see how everyone feels about Customer service training. Use Wonder Words to pull together responses like excited, intimidated, or curious into a dynamic word cloud that grows in real-time.

Ask participants to share how Customer service impacts their job role or a memorable experience. Their stories turn into colorful Tetris-like tiles on the screen, making the shared experiences visually engaging.

Use Power Polls to find out which aspect of Customer service the participants are itching to learn more about-like communication techniques, problem-solving, or empathy in service.

Want to spice things up? Use the Spinner Wheel to select a volunteer for sharing an experience or tackling a question. Its a fun way to give everyone a chance to voice their thoughts.

Throw in a multiple-choice question mid-session to see whos been paying attention. Ask something like, Which strategy best mitigates service risks? Only one choice is correct!

Want to gauge your audience's knowledge about Customer service? Set up a quick Rating Poll and find out how confident everyone feels on a scale of 1-10. This gives you instant insights into where to steer your training focus.

Forget switching screens for Q&A. StreamAlive picks up questions directly from the chat, making it seamless to respond during the session without interrupting the flow.

Post-session, dive into StreamAlives analytics to see who was most engaged, which topics sparked the most discussion, and share these insights via Teams or Email to keep track for next time.