Ethical AI Training for customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Ethical AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct Ethical AI training for customer service teams and you want to make the session fun and interesting. Lets see how to make that happen.
Putting Your Audience on the Map
Kick off your session with some geographical fun! Use Magic Maps to ask your team, "Where are you joining us from today?" or "If you could learn about Ethical AI anywhere in the world, where would it be?" Its a great icebreaker and instantly makes people feel connected, no matter how far apart they are.
Check the Rooms Temperature
Find out what everyones knowledge of Ethical AI is. Use a Rating Poll to ask, "On a scale from 1 to 5, how familiar are you with Ethical AI?" This helps you understand where your audience stands and tailor your training accordingly.
Feel the Pulse with Wonder Words
How do people feel about Ethical AI training? Excited? Intimidated? Scared? Ask them to share a word that reflects their feelings towards Ethical AI. Watch their words grow in real-time with Wonder Words, showing the most common sentiments.
Impact Talk with Talking Tiles
Ask your team, "What impact do you think Ethical AI will have on your job role in customer service?" As they share their thoughts, see their responses visually come to life as dynamic tiles! Its Tetris with a twist.
Gauge Their Curiosity
Find out what aspect of Ethical AI your team wants to dive deeper into. Use Power Polls to ask, "Which Ethical AI topic interests you the most?" Let them pick from options like privacy issues, bias in AI, or AI in decision making.
Fate Takes the Stage
Want to volunteer someone for a Q&A but without the awkward silence? Spin the Spinner Wheel and let it pick a lucky speaker to voice their thoughts or questions on Ethical AI.
Ethical AI Knowledge Check
Test your teams knowledge! Ask a multiple choice question about Ethical AI where only one answer is correct like, "What is the main ethical concern regarding AI in customer service?" This not only tests knowledge but also sparks discussions.
Check the Rooms Temperature
Find out what everyones knowledge of Ethical AI is. Use a Rating Poll to ask, "On a scale from 1 to 5, how familiar are you with Ethical AI?" This helps you understand where your audience stands and tailor your training accordingly.
Streamlined Q&A
StreamAlive picks up questions directly from the chat-no need for a separate Q&A box! Seamlessly address inquiries about Ethical AI as they roll in, keeping the focus on interaction.
Measuring Engagement Success
Curious about how engaging your session was? Check StreamAlives analytics to see who the most engaged audience members were and how your presentation kept their attention. Share these insights on Teams or Email to improve future sessions.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Ethical AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
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Interactions in action
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