Know your customer (KYC) Training for credit card operations
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Know your customer (KYC) training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Know Your Customer (KYC) training for credit card operations and you want to make the session fun and interesting. Lets see how to make that happen.
Get Your Audience on the Map
Start with something fun and engaging by using Magic Maps to ask, 'Where are you joining us from today?' Watch as your audience's locations light up across the map and get everyone excited to participate right from the get-go.

Gauge KYC Knowledge Levels
Use Rating Polls to assess your group's understanding of KYC. Ask attendees to rate their familiarity with KYC processes on a scale from 1 to 5. An instant visual will give you insight into their knowledge levels.

Feel the Vibe with Word Clouds
Create a Word Cloud to capture the audiences feelings towards KYC training. Pop the question, 'What one word comes to mind when you think of KYC?' and watch the responses build in real-time.

Let Thoughts Flow with Talking Tiles
Encourage deeper engagement by asking, 'How does KYC impact your daily work?' and let Talking Tiles animate their responses, creating a visually dynamic flow of participants' thoughts.

Dive into KYC Topics that Matter
Use a Poll to pinpoint the aspects of KYC that your audience is curious about. Ask, 'Which part of KYC would you like to understand better?' and provide options like documentation, compliance, or customer relations.

Fate Chooses Who Speaks!
Inject spontaneity into the session with the Spinner Wheel. Pose a question and let the spinning wheel of chance choose which participant gets to unmute and share their insights or queries live!

Test KYC Know-How with a Quiz
Ready for a quick knowledge check? Use a Quiz to ask multiple choice questions about KYC principles, ensuring your audience is following along and absorbing the material.

Gauge KYC Knowledge Levels
Use Rating Polls to assess your group's understanding of KYC. Ask attendees to rate their familiarity with KYC processes on a scale from 1 to 5. An instant visual will give you insight into their knowledge levels.

Seamless Question Handling
StreamAlives Q&A feature automatically captures questions from the chat, effortlessly allowing you to address participants' queries as they arise, making interactions smooth and efficient.

See Engagement Insights
Get the full lowdown on your sessions success with StreamAlives analytics. Discover who was most engaged, which sections captured the audience's attention, and easily share these insights with your team via email.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Know your customer (KYC)
training,
it can also be used for any instructor-led training session
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Interactions in action
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