Know your customer (KYC) Training for insurance customer service teams
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Know your customer (KYC) training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

Youve been asked to conduct Know your customer (KYC) training for insurance customer service teams and want to make the session fun and interesting. Lets see how to make that happen.
Create Connections with Magic Maps
Break the ice and kick things off by putting your audience on the map. Ask participants where they're joining from or even where they dream of traveling. Watch as their locations populate onto a real-time map. It's a fantastic way to see whos in the room and start the session with a touch of personal connection.

Gauge Knowledge with Rating Polls
Find out what everyones knowledge of Know your customer (KYC) is by using a Rating Poll. Ask them to rate their understanding on a scale of 1-10. It's a quick way to understand your audience's starting point and tailor your training accordingly.

Capture Feelings with Word Cloud
How do people feel about Know your customer (KYC) training? Excited? Intimidated? Scared? Use a Word Cloud to have participants drop one-word responses. The bigger the word, the stronger the sentiment in the room.

Visualize Thoughts with Talking Tiles
Ask people what impact Know your customer (KYC) has on their job role. Let their responses cascade onto the screen as dynamic Talking Tiles. Its engaging and visually appealing, turning a regular chat into an interactive experience.

Dive Deeper with Polls
Find out what aspect of Know your customer (KYC) people want to know more about using Polls. Offer options such as customer documentation, compliance steps, or real-life scenarios to gear the session towards their interests.

Add Excitement with Spinner Wheel
Ask for a volunteer to unmute and answer your question, but let fate decide who will be asked to speak. Use the Spinner Wheel to randomly select a participant-keeping everyone on their toes.

Challenge Knowledge with Quizzes
Ask the audience a multiple-choice question about Know your customer (KYC) where only one answer is correct. Use quizzes as a fun way to reinforce learning and ensure the concepts stick.

Gauge Knowledge with Rating Polls
Find out what everyones knowledge of Know your customer (KYC) is by using a Rating Poll. Ask them to rate their understanding on a scale of 1-10. It's a quick way to understand your audience's starting point and tailor your training accordingly.

Simplify Interaction with Q&A
StreamAlive picks up questions directly from the chat, no separate Q&A box required. This seamless integration makes it easier to address queries and keep the conversation flowing.

Improve with Analytics
See how your presentation kept the attention of the audience, discover who the most engaged audience members were, and share results from your interactions on Teams or Email. Its all about getting better each time.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Know your customer (KYC)
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
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