AI integration Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI integration training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct AI integration training for call center agents, and you want to make the session fun and interesting. Lets see how to make that happen!
Map Your Audience
Break the ice, kick things off, and put your audience on the map with Magic Maps. Have your call center agents share where they're joining from or perhaps an international call center they dream of working at. Imagine the dynamic maps lighting up!
Gauge the Room
Find out what everyones baseline knowledge of AI integration is with a Rating Poll. Ask attendees to rate their familiarity from 1-10, and boom, youve got an instant, colorful sentiment gauge on your screen.
Capture the Mood
How do people feel about AI integration training? Excited? Intimidated? Scared? Create a Word Cloud to visualize these emotions. This opens up the floor for discussion and sets the scene perfectly.
Show Your Tiles
Ask people what impact AI integration has on their job role and see their responses stack up as Talking Tiles. Who knew feedback could be so visually fun and interactive?
Pick Their Brains
Use Power Polls to find out what aspect of AI integration people want to know more about. Are they curious about AI tools or customer interaction impacts? All questions lead to valuable insights.
Lets Spin the Wheel
Want to pick a volunteer for a task or question, but dont want to call anyone out? Spin that Spinner Wheel and let fate decide who will unmute and speak up. It adds a playful tension to the air!
Pop Quiz Time!
Make it interactive by asking a multiple-choice question where only one answer is correct. For example, "What is the primary benefit of AI integration in call centers? Efficiency, Customer Satisfaction, or Reduced Costs?"
Gauge the Room
Find out what everyones baseline knowledge of AI integration is with a Rating Poll. Ask attendees to rate their familiarity from 1-10, and boom, youve got an instant, colorful sentiment gauge on your screen.
Hassle-Free Q&A
StreamAlive picks up questions directly from the chat, so no separate Q&A box is required. This keeps the focus on the conversation at hand while making sure any burning questions get answered.
Track the Pulse
See how your presentation kept the audiences attention, discover who the most engaged audience members were, and share results from your interactions on Teams or via Email. Its a debrief gold mine!
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI integration
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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