Let's break the ice and kick things off by asking your audience to put themselves on the map! Use Magic Maps to ask, "Where in the world does exceptional customer service matter most to you?"

Find out how confident your trainees feel about their current customer service skills. Ask them to rate their comfort level on a scale from 1-10.

Explore how your trainees feel about Customer service training. Ask them to share one word that describes their emotions around this topic-excited, scared, eager?

Get creative! Ask your participants how customer service impacts their roles, and watch their responses cascade down the screen in a dynamic, fun way.

Let's see what aspect of customer service everyone is dying to know more about. Use a poll to discover whether it's active listening, empathy, or conflict resolution.

Want to encourage participation? Ask for a volunteer to unmute and answer a question, but let fate decide with the Spinner Wheel!

Spark a little competition with a multiple-choice question on best practices in customer service where only one answer is correct.

Find out how confident your trainees feel about their current customer service skills. Ask them to rate their comfort level on a scale from 1-10.

StreamAlive does the hard work for you by picking up any questions directly from the chat, so there's no need for a separate Q&A box.

After your session, delve into how your presentation kept audience attention, discover your most engaged participants, and easily share interaction results via Teams or email.