Digital Transformation and AI Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led Digital Transformation and AI training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!
Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.
Youve been asked to conduct Digital Transformation and AI training for call center agents and you want to make the session fun and interesting. Lets see how to make that happen.
Break the Ice with Magic Maps
Imagine starting your session with a virtual world tour! Ask your call center trainees where theyre tuning in from or their dream travel destination post-training. With StreamAlives Magic Maps, everyones location lights up a real-time map, instantly connecting your audience.
Gauge Knowledge with Rating Polls
Curious about how your trainees view Digital Transformation and AI? Use Rating Polls to assess your audiences familiarity. Something as simple as Rate your current knowledge of AI on a scale from 1 to 5 gives you useful insights fast.
Capture Feelings with Word Clouds
Before diving into the nitty-gritty, how about finding out what AI and Digital Transformation mean to your agents? Create a Word Cloud by asking them to share a word that describes their feelings towards this subject. Words like "excited," "nervous," or "curious" may pop up!
Discuss Impact with Talking Tiles
Lets turn your audiences thoughts into a fun, visual cascade! Ask them how Digital Transformation and AI might change their current job roles. Their responses become falling tiles on the screen, making for a lively and engaging way to start a conversation.
Discover Interests with Power Polls
Wondering whats piquing your agents' interest in Digital Transformation? Use Power Polls to ask about topics theyre keen to explore further. Options might include AI for customer service, automation benefits, or data security concerns.
Let Fate Choose with Spinner Wheel
Need some brave souls to share their thoughts or answer questions live? Use the Spinner Wheel. Enter the names of participants, spin the wheel, and let fate call on someone to unmute and speak up! It's a thrilling way to keep everyone on their toes.
Test Knowledge with Quizzes
Why not throw in a bit of gamification? Pose a multiple-choice question such as Which of these technologies is essential for AI? with options like Machine Learning, Blockchain, or IoT. The Quiz feature not only tests but reinforces learning, adding a competitive edge.
Gauge Knowledge with Rating Polls
Curious about how your trainees view Digital Transformation and AI? Use Rating Polls to assess your audiences familiarity. Something as simple as Rate your current knowledge of AI on a scale from 1 to 5 gives you useful insights fast.
Streamline Inquiries with Q&A
No need for a separate Q&A box! StreamAlive automatically flags questions from your chat. This keeps your session smooth, as you can address questions on the fly without disrupting the flow of your presentation.
Understand Your Audience with Analytics
Curious to see who your top participants were or when engagement peaked? StreamAlives analytics provide a breakdown to show what resonated most. Share these findings with your team to keep improving every session. Plus, export results easily to keep everyone in the loop.
Use StreamAlive in all your training sessions
StreamAlive isn’t just for
Digital Transformation and AI
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
(it's free)
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