AI literacy Training for call center agents
StreamAlive helps 9x the audience engagement in your Virtual Instructor-led Trainings (VILT).
Make your instructor-led AI literacy training more fun with polls, word clouds, spinner wheels and more
Works inside your existing PowerPoint presentation
Install the StreamAlive app for PowerPoint and see your slides come to life as people participate in your interactions
AI generates audience interactions for you
Let our AI scan your presentation and automatically come up with relevant questions based on the content. Or spend two hours coming up with your own questions, your choice!
Built to work with MS Teams and Zoom
Native apps for Teams and Zoom so you never have to leave your existing workflows
No QR Codes
Chat-powered interactions means your audience doesn’t need to scan QR codes or look at another screen to participate. They just type in the chat!

Quickly approved by your IT team
StreamAlive’s apps for Teams and Zoom means that they have been through rigorous quality assurance and client safety reviews. You’ll find everything an IT team needs to approve the app within the organization within your StreamAlive account.

You've been asked to conduct AI literacy training for call center agents and you want to make the session fun and interesting. Lets see how to make that happen.
Get Everyone on the Map
Kick off your training by getting everyone warmed up with Magic Maps. Ask attendees, "Which city are you joining us from?" or "Where would you love to visit that's AI advanced?" Its a great icebreaker and instantly makes everyone feel part of the team.

Gauge AI Knowledge
Use Rating Polls to check in on how comfortable your agents already feel about AI. Ask them to rate their current knowledge level from 1 to 5. You'll get a quick read on where everyone stands.

AI Literacy Vibes
Wonder Words can help capture feelings about AI literacy training in real-time. Ask something like, "What's one word that captures how you feel about today's AI training?" Watch as words like 'excited', 'nervous', or 'curious' float in, giving you immediate insights.

Impact of AI on Roles
Engage your call center agents by asking them, "How do you think AI will impact your job role?" With Talking Tiles, you can see their detailed thoughts cascade dynamically on screen, creating a visual dialogue.

What to Learn Next?
Let your agents weigh in on their learning priorities with Power Polls. Ask, "Which aspect of AI literacy are you most eager to delve into next-with options like AI ethics, basics, or advanced applications?" This prioritizes their topics of interest.

Volunteer Roulette
Have a question you want someone to answer out loud? Use the Spinner Wheel to randomly select a volunteer. Not only does it lessen the pressure on individuals, but it also keeps the session lively and inclusive.

Test AI Savvy
Spice things up with a Quiz that has a fun AI twist. Ask something like, "Which of the following is an example of AI in a call center?" and watch as everyone participates with eagerness to prove their AI smarts.

Gauge AI Knowledge
Use Rating Polls to check in on how comfortable your agents already feel about AI. Ask them to rate their current knowledge level from 1 to 5. You'll get a quick read on where everyone stands.

Seamless Queries
StreamAlives Q&A feature transforms your chat into an organized list of audience queries, so you effortlessly address each question as it pops up. No more toggling between different platforms or windows!

Crunch the Numbers
StreamAlive's analytics give you insights into what was a hit in your training. Find out which parts of your presentation had your agents hooked or discover the top contributors in your AI session. Share results easily if you need to boast about how interactive your session was.











Use StreamAlive in all your training sessions
StreamAlive isn’t just for
AI literacy
training,
it can also be used for any instructor-led training session
Explore similar traingin ideas: unlocking the potential of StreamAlive
See how StreamAlive transforms live training with engaging events and interactive sessions across industries.
Interactions in action
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